Upgrade to Password Manager v6
Enhance Security and Reduce Help Desk Calls by 80%

Includes Professional Services at No Additional Cost(1)

Get the latest, AI-enabled password reset technology by upgrading to the latest version of Unifyed’s password management solution – Unifyed Smart Password ManagerTM (v6).

We are pleased to bring you enhancements to your current Unifyed password manager solution. With Unifyed Smart Password ManagerTM (v6), you can make the entire process of password reset simpler for your end-users. Smart Password ManagerTM allows end-users to easily reset their Active Directory password with additional options including email, SMS and Yubikey. As administrators, you can set now: defined security questions; determine which recovery options you want to enable for your end users to select from; set global parameters for password expiry notifications; integrate with multiple Active Directories; and access real-time reports and analytics.

Feature Comparison:
Password ManagerTM (v2) and Smart Password ManagerTM (v6)

FeaturesPassword ManagerTM v2
End-of-Life: 09/30/2019
Smart Password ManagerTM v6
Self-Service Administrative Consoleyesyes
Globally Configure Challenge Questions and Answersyesyes
Integrate Multiple Active DirectoriesNoyes
Password Reset+Recovery By EmailNoyes
Password Reset+Recovery By SMS*Noyes
Password Reset+Recovery By YubiKey*Noyes
Configure Password Recovery+Reset Factor Globally and by RoleNoyes
Password Expiry NotificationNoyes
Self-Service BrandingNoyes
Reporting and AnalyticsNoyes
Smart HelpdeskNoyes

*Additional Cost

How do I upgrade?

Request for an upgrade
Meet with your Unifyed representative to pick a date for your upgrade and schedule a kickoff
Kickoff and Discovery
QA & UAT in the test environment included with your upgrade
Go Live

Other Products Frequently Bought and Configured with This Upgrade

TextMe (True SMS)

$2.5 / user / year

Get 15% off until May 31st, 2019

TextMe enables user authentication using push notifications on mobile devices

  • TextMe can send SMS (text) messages to 200+ countries
  • Supports SMS messaging for Unifyed Multi-Factor Authentication (MFA) and One Time Passwords (OTP)

Adaptive Authentication

$5.5 / user / year

Get 15% off until May 31st, 2019

Adaptive Multi-factor authentication from unifyed gives your end-users the flexibility to access the resources they need anywhere, any time while giving you all the control you need to authenticate them

  • Role-based authentication
  • Configurable challenge questions

Join the 50+ Institutions who have upgraded their password
management solution to Smart Password ManagerTM


Yes; once you have completed step #4 of the ‘How do I upgrade’ process, we will work with you to schedule maintenance window to push the updates to production. This is typically a 2-4 hour maintenance window.

If you schedule your upgrade by or before May 31st and pick a tentative go live date that is anytime between April and September 2019, there is no cost associated to this upgrade. After May 31st, 2019, there will be a $1,500 professional services fee for the upgrade.

Smart Password ManagerTM allows end-users to easily reset their Active Directory password using a wide range of factors, thereby eliminating the need of calling helpdesk for password reset. Our intuitive solution and state-of-the-art cloud operations make password reset a low risk and high value endeavor. Additionally it gives back hours every day to IT and security teams.

Yes, we have out-of-the-box support for multiple active directories.

You can either whitelist our IP addresses or we can setup a site-to-site VPN tunnel between two networks.

NOTE: VPN tunnel shall be at an additional cost of $750 / year.

Yes, you do need a certificate as password reset happens over a secure port, requiring a selfsigned certificate or a valid certificate.

Currently, Password Reset Tool supports challenge questions and answers, email, SMS and YubiKey.

Yes, supports rule-based configuration on the basis of groups available in active directory. You have the option to make the factors mandatory or optional.

Upon first successful login, users will be redirected to security setup page wherein they can configure their factors.

NOTE: This could be made mandatory or optional. If this setting is made mandatory, the users won’t be able to perform any activity before completing their factor configuration.

Yes, you can pre-define your own questions for your users.

Users can either create their own questions or select from the pool of available questions but using administratively defined pool of questions is highly recommended.

Administrators can enable two personal email addresses.

Administrators can enable two phone numbers.

We can deliver SMS (text) messages to 200+ countries.

Users are allowed to use any of the available factors to help reset their password. In case of a complete lock-out, they can always still call enterprise helpdesk.

NOTE: We provide an intuitive helpdesk interface which could be used by enterprise helpdesk resource to help reset passwords for the end-users without having to connect with Active Directory.

You can submit the request via your Customer Success representative and they can get the services enabled for you.

NOTE: Our platform is self-serviceable and all the settings can be configured by you.

At present, we support below mentioned reports:

  • Success v/s Failures during password reset activity
  • List of locked v/s disabled accounts
  • SMS Success v/s Failure reports
  • Product adoption report
  • Username recovery report

Password policies are defined in Active Directory. Smart Password ManagerTM leverages policies from AD.

Yes, you can store security questions and answers in Enterprise Active Directory.

You could opt-in for a hosted mail relay server which shall come at an additional cost.

Yes, you can easily customize mail/SMS messages.

(1) Upgrade Professional Services will be at no cost for clients who schedule their upgrades by/before May 31st to take place between April and September 2019. For clients who schedule their upgrade after May 31st, there will be a flat $1,500 professional services fee.