Over 750 Institutions Trust Unifyed As Their Digital Transformation Partner
Unifyed Student – Engage
Unifyed Student – Engage helps institutions communicate with students more effectively and provide them with a
personalized campus experience. It enables students to stay engaged with the campus community and provides them with convenient access to services that can help them graduate timely.
Unifyed Student - Engage includes Groups that enables student, faculty and staff clubs/organizations to collaborate using the Group Chat and Unifyed Connect thread, share documents, display group member contact information, to run events, and more. For different use cases these groups can be open to anyone with a login, restricted to certain audiences, or private which can only be seen by those assigned to the Group.
Profanity Filter and Flagged Content
While student-to-student engagement within Chat, Group Chat, and Unifyed Connect is important we also need to make sure that Unifyed Student – Engage is a safe space so we do that with the Profanity Filter. Pre-loaded with over 3,500 words, phrases and permutations of phrases we block chats or Connect posts from being posted that include these texts. Each customer can manage their profanity library uniquely to allow / disallow words as your policy dictates.
Messaging & Nudging
Unifyed Student - Engage includes an omnichannel targeted messaging system which supports push notifications, in-app notifications, lytebox, SMS, and email and To Dos. Students can be providing timely reminders of financial aid filing dates, notified when their grades are posted, and nudged to clear their balance when they have a hold placed on their account. Nudging allows senders of messages to connect another Unifyed Applet to the message. This enables the receiver of the message to click the notification and land on a specific feature. For example sending a message to pay your bill can take you to the payment gateway applet.
Unifyed Student- Engage provides a feature called Connect, similar to LinkedIn, where students, faculty, and staff can select their interests like free food, used books, ride sharing, on-campus jobs, and more. Posts can include text, links, images, and Youtube clips while users can like and comment on posts to increase interaction. In addition to the interests selected any Group (like Chess Club) that the user joins the Connect Applet will display posts from that Group.
Academics & Finances
Unifyed Student - Engage enables students to access their courses and student services ranging from billing and payment to financial aid and housing by integrating with the popular 3rd party applications ranging from Canvas® to Blackboard® and Banner® to Peoplesoft®.
Unifyed Student - Engage includes easy-to-use content management with delegated authoring and role based access control (RBAC) allowing departments to manage their own content without the need for IT Department as there is no need to look at any code.
Unifyed Student- Engage includes, Yoda, a chatbot, that helps admissions and student services reduce their workload by automatically answering repetitively asked questions such as "How do I apply for financial aid?" and "Whats for lunch today at Murphy Hall?". It enables prospects, applicants, and students to receive better customer service experience by getting quick answers to their questions. Agent can be accessed through multiple platforms including a phone call, text message, public website, Unifyed Engage Portal, Engage Mobile App, Google Assistant and more.
One-on-One Chat & Chat Rooms
Unifyed Student - Engage includes One-on-One chat so that users can approve connections then participate in direct messages with other users. Additionally faculty and advisors can mentor students on their progress, conveniently. Engage also includes Chat Rooms that allow students, faculty and staff that are part of clubs, committees and organizations to communicate with each other. Users can set their preferences on who can search for them within chat or even opt out of chat completely.
Frequently Asked Questions
Unifyed™, estabilished in 2010, is the only AI-first, microservices-based, cloud-native student information system provider and serves over 750 colleges and universities in seven countries. Unifyed Student is a beautiful and easy-to-use solution designed to help partner colleges and universities recruit, engage, educate, retain and graduate 21st century students.
Columbia University entered into a long term reseller agreement through Columbia Technology Ventures (CTV) to license and make its higher education software available through Unifyed. Unifyed Student is built by Columbia University’s Information Technology (CUIT) team with support from Unifyed.
For more information on the Unifyed & Columbia University venture, read Campus Technology’s article on Columbia SIS Replacement Project Gains Pickup at URL below:
Unifyed Student – Engage helps colleges and universities improve student engagement and communication. It offers unique features such as single sign-on, targeted messaging, groups, one-on-one chat, pre-built apps that integrate with enterprise applications, student engagement apps, content management and engagement analytics. Students and staff can access Unifyed via all browsers and app stores.
Unifyed Student – Engage helps institutions communicate with students more effectively and provide them with a personalized campus experience. It enables students to say engaged with the campus community and provides them with convenient access to services that can help them graduate timely.
A student remains with Unifyed Student – Engage till the time he/ she graduates from the institution and becomes an alumnus. Unifyed’s mission is to drive student engagement that helps a student stay connected, remain active and be part of both academic and non-academic curriculums that challenge coursework and related areas for their overall development and upliftment. For example – quick and easy access to day-to-day apps such as grades, assignments, schedule, events, etc. Unifyed provides an intuitive dashboard to students to monitor their Direct Messages, To-do list, Campus Events and more.
Unifyed Student – Engage (mobile and portal) can be easily customized with institution’s brand, logos, colors, graphics, etc.
Further, the institution will have full control on the branding of the Engage app. Unifyed provides customization for the following interfaces of Engage:
- Theme Manager:
- Header Background
- Header Foreground
- Footer Background
- Home screen Background
- Home screen App Label
- Logo inside the App
- Splash Screen
- Launch Icon
- Ability to write custom CSS
- Theme Manager:
Yes. Unifyed Student – Engage is mobile responsive. Unifyed Student – Engage comes with a fully responsive theme which makes the user interface slick, mobile- friendly on browsers and customizable on any device such as desktop, laptop, tablet, and smartphone devices.
At the minimum, Engage supports the following standard operating systems and browsers:
- Windows: Internet Explorer, Firefox, Chrome, Safari, Opera
- Mac: Safari or Microsoft Edge, Chrome, Firefox, Opera
- Linux: Firefox, Chrome, Opera
- Mobile devices (tablets and smartphones): Safari, Android, Chrome
While Unifyed Student – Engage is available via a mobile responsive theme it is also available to be downloaded as a native mobile app through the Google Play store and Apple App Store.
Yes, Unifyed rolls our monthly updates to the Unifyed Student – Engage platform. Updates to a version happens when a client chooses to implement it.
Since the application is cloud based, Unifyed ensures that the update/upgrade process does not affect up time. Hence, downtime, if any is taken during non-business hours or during weekend. Unifyed send advance notifications to clients for any scheduled downtime and takes necessary approvals before doing so.
End users are always on the most up to date version of the mobile app as updates happen each time the app is opened. This happens as the user opens the app and is only about 5kb, and allows schools to get updates out to users without needing to be approved by the app stores again.
Unifyed Engage leverages RESTful APIs and Single sign-on for bi-directional integration between Unifyed Student – Engage and enterprise backend applications including:
- ERP/SIS: Unifyed Student – Engage integrates with Ellucian Banner®, Ellucian Colleague®, Oracle PeopleSoft®, Jenzabar®, PowerCampus®, Campus Management® and Workday®.
- LMS: Unifyed integrates with all major LMS systems including D2L, Moodle, Blackboard and Canvas.
- Email: Unifyed integrates with Microsoft O365, Microsoft Exchange and Gmail.
- CRM: Unifyed integrates with TargetX Salesforce®, Salesforce®, Ellucian® Recruit®, Technolutions Slate®, Oracle® PeopleSoft®, Campus Management® – Engage, and Workday®.
Unifyed Student – Engage provides robust analytics, in-app data collections and reporting capabilities on app usage, app downloads, features usage and activity on the app to understand utilization trends and patterns across the institution. The solution provides performance and engagement statistics, reports on page visits, click rates, bounce rates, popular search items, etc.
The proposed solution provides robust Engagement Analytics to view and measure users’ behavior as well as reporting capabilities on the following:
- App and Features usage
- Track and report app adoption
- App downloads
- User’s engagement metrics
- Top 5 and Bottom 5 Connect Categories by subscriptions
- Track Student Group participation in chats, events, and more.
In addition to the built-in analytics, Engage also integrates with Institution’s Google Analytics to track traffic, usage of the solution and produces reports highlighting visits, page views, etc.
Yes. Unifyed Student – Engage provides Institutions access to its administrative interface, Unifyed Studio.
Unifyed Studio is a self-service portal/ mobile app development platform which lets you design and create your Institution’s app through easy-to-use screens and without writing a single line of code. Unifyed Studio has various dynamic capabilities to change look and feel, display order, branding, etc. in the proposed application.
Unifyed Studio has various dynamic capabilities to change look and feel, display order, branding, etc. in the proposed application. There are multiple configuration parameters that can be controlled from Unifyed Studio.
Unifyed Studio comes with a built-in Content Management System (CMS) and is a cross mobile and web platform that enables the delivery of integrated services giving access to a range of static and dynamic information thus creating an interactive and engaging campus experience for prospects, students, faculty, staff and alumni.
Unifyed Student – Engage supports push notifications, sms, email, pop-up on mobile, pop-up on the portal, and Unifyed Connect. Using the Message App enables multiple authorized users to send targeted alerts/notifications to individuals and groups.
Notifications and messaging capabilities are provided through the following modes:
- Messaging: Manual messages can be sent to groups of users or individual users, defined in AD or through ERP/SIS using the Unifyed Integrate tool . Messages can be delivered using multiple channels such as email and SMS and push notifiacation all from the same message. Users can opt out of any delivery channels based on their preference.
Unifyed Student – Engage provides 3 separate applets to deliver directory information to users. The directory apps offers integration with user groups from the institutions directory, social groups created in Unifyed (like Chess Club), or an xml feed allowing the user to:
- Search, browse and instantly store contacts right onto their mobile device
- Search and view services, resources and other relevant information based on student’s role/ persona
- Send an email to a contact in Directory
Yes, Unifyed Mobile App provides a basic News App with multiple categories for news feeds wherein users can select one feed as the primary (Sticky) feed. News stories includes story title, published date & a linked tease/ summary to the full story, all within the app.
Unifyed uses RSS feeds for News App and if there is any update/change in the feed it is updated automatically in the mobile app in real time.
Yes, Unifyed Student – Engage provides a GPS enabled map app for real time way finding. Using Maps App, the user will get complete navigation for the institution i.e. it shows the exact location on campus and provides direction to/ description of the various landmarks.
Users can also use the ‘Maps’ app to find out the institution’s live bus routes, bus locations, using real map photos and important physical landmarks along the way and the updates are automatically updated in real time. This app also provides:
- GPS navigation
- Ability to have multiple points of interest
- Pick walking, biking, or driving directions
- Get turn by turn directions with assistance from Google Maps
Yes, the Unifyed Student Mobile App can seamlessly integrate with any institution’s web page URL showing the admission process. Once integrated all the relevant information pertaining to admission process such as Course catalogue, Campus tour, Fee information, Enrollment application, etc. for new students will be visible on each students’ smartphone.
Yes, Unifyed offers web enabled training courses and materials for its clients so that they are able to extract the maximum value out of our Unifyed Student Engage solution. Unifyed refers to this web enabled training as ‘Self-Paced Training’ which includes online tutorials, courses and videos for Portal Admins and end users.
Unifyed provides various opportunities for its clients to leverage remote training, training webinars and working groups. Depending upon the request these may be free or charged on Time and Material basis.
Yes, Unifyed Student Engage supports Role-Based Access Control (RBAC) to provide enhanced security against roles and permissions. Almost everything in the system supports configuration through RBAC including landing page configuration, access to pages & applets, message sending, and more.
Yes, Unifyed Student Engage provides a Drive App which allows users to attach and upload all major file extensions like .doc, .docx, .ppt, .pptx, .xls, .xlsx, etc.; along with text, HTML, PDF, MS-Word, XML; graphics, such as .gif, .jpeg, .png; audio and videos, such as .mp4, etc., and can be linked to web content created within the solution.
Group Drive can also be used to show a unique document library for each student group like Chess Club or Frisbee Golf Club that can be managed by the individual group administrators.